Shipping Policy

Overview

This Shipping Policy explains how SCALVIRO orders are processed, shipped, tracked and delivered. SCALVIRO is owned and operated under UnicornKart LLC, with its operational market in India.

Store Name: SCALVIRO
Website: https://pyfg3b-rq.myshopify.com
Legal Owner / Parent Company: UnicornKart LLC
Business Location: United States
Registered Business Address: 30 N Gould St Ste 4000, Sheridan, WY 82801, United States
Operational Market: India
India Operations: Unicornkart
Customer Support: contact-us@scalviro.shop

Serviceable Locations

We currently ship within India, subject to courier availability and serviceable PIN codes. If a prepaid order cannot be serviced, we may cancel it and issue a refund.

Order Processing

Orders are usually processed within 1 to 3 business days after placement or verification. Sundays, public holidays and high-volume periods may require additional time.

Estimated Delivery

Delivery is usually estimated at 3 to 7 business days after dispatch. Remote areas, holidays, weather, local restrictions, courier delays, address accuracy and customer availability may affect delivery. Dates are estimates and are not guaranteed.

Shipping Charges

Any shipping charge will be displayed before order confirmation. Free shipping, when available, will be shown on the product page or checkout.

Cash on Delivery

COD may be available for eligible orders and serviceable PIN codes. We may verify COD orders through phone, SMS, WhatsApp or email. Unverified or high-risk orders may be held or cancelled.

Tracking and Delivery Attempts

Tracking details may be shared by email, SMS or WhatsApp after dispatch. Customers must provide a complete address, correct PIN code and active phone number and should remain available for delivery.

Failed, Refused or Returned Deliveries

For prepaid orders returned because the customer was unavailable, refused delivery or supplied incorrect information, reasonable shipping, handling or return-to-origin charges may be deducted where applicable. Repeated COD refusal may restrict future COD orders.

Damaged, Lost or Undelivered Packages

Contact us if tracking stops for an unusual period or the parcel appears lost, opened, damaged or tampered with. Keep photos of the product, outer packaging, shipping label and an unboxing video if available.

International Shipping

SCALVIRO currently focuses on customers in India. International shipping is not available unless clearly stated.

Contact

Email contact-us@scalviro.shop with your order number and details of the issue.